Once set up, you can access all the features this integration offers, including screen pops, call recordings, call details, and more. What is Lightspeed Voice Quantum Quantum is a cutting-edge suite of business management tools that enable clients to communicate better, automate processes. To get started, you’ll need to install the Orbit application and connect Lightspeed Voice with Acumatica. Connecting Lightspeed Voice with Acumatica takes just a few clicks, and of course, Lightspeed’s over-the-top support team is available for any assistance needed. Integration is a powerful way to streamline communication and optimize processes within teams. ![]() ![]() How to Get Started with the Lightspeed Voice and Acumatica Integration? Overall, Lightspeed Voice integrated with Acumatica is an effective solution for businesses looking to improve their customer service processes and ensure they provide the best possible experience for their customers. It also enables them to keep track of all conversations in one place and quickly access the data whenever needed. This helps businesses better connect with customers and take appropriate actions for better customer satisfaction. Integrating Lightspeed Voice and Acumatica offers screen pops, quick access to call recordings, texts & emails synced, and call details. With these tools, businesses can automate their customer service processes and ensure they provide the best possible experience for their customers. Lightspeed Voice, integrated with Acumatica, provides tools that can help businesses streamline their operations. Benefits of Using Lightspeed Voice Integrated with Acumatica Companies of all sizes embrace these cloud-based solutions to increase efficiency, reduce costs and remain competitive. Your client’s page is automatically opened, meaning you don’t have to spend time while they’re on the phone trying to locate their information. One of this integration’s most effective productivity features is enabling call pops when making or receiving calls. They also offer enhanced collaboration features such as call detail logs, call recordings, text/email logs & much more. These cloud-based solutions allow teams to share information quickly and securely, enabling them to stay connected wherever they are located. Required experience: Networking, VoIP, Customer Service, Call Center: 1 year.How Lightspeed Voice and Acumatica’s Integration Enhances Communication & Business ProductivityĬloud-based communication solutions and business productivity tools transform businesses’ communication and collaboration. Required education: High school or equivalent. We also offer comprehensive benefits, including 100% employer-paid health, dental, and vision insurance and paid vacation time. Lightspeed Voice offers competitive compensation based on experience. Excellent analytical skills with a great deal of attention to detail.Excellent communication skills - both written and verbal.General knowledge of internet service providers.Experience with basic router configurations and other network devices like switches, IP telephones, basic networking issues and tools, LANs, WANs, and internet connectivity issues, like ping, traceroute, etc.Proven track record in a customer-facing technical support position.We're looking for candidates with the following qualities and experience: If you have previous technical support experience, great communication skills, and the desire to learn everything there is to know about Linux, Networking, and telephony, this may be the perfect job for you. The position is ideal for an ambitious, experienced support professional who seeks an opportunity to join an entrepreneurial and rapidly growing company. Lightspeed Voice is seeking Technical Support Professionals to support our customers by phone and email. We're looking for smart, resourceful people to join our team and be a part of our growth and success. ![]() ![]() Lightspeed Voice is an award-winning hosted VoIP provider that provides our enterprise-grade communication platform to businesses across the country. Work at one of the best and fastest-growing companies in Sarasota County!
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